FAQs

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What is Natural Script?

Natural Script is a clinical tool that allows you to record patient history then prescribe directly from your clinic, wherever you practice. Search by ingredient or product name and prescribe from Australia’s most extensive product listing. Order ready-made supplements, personalised liquid herbs and customised compounded nutritionals.

We then dispense exactly to your specifications and include a personalised note from you to your patient with the order. Most orders are shipped within one day. Delivery to you or direct to your patient. Practitioner rebates paid monthly. For qualified practitioners and final year students only.

Who can use Natural Script?

Natural Script is available for all qualified practitioners registered with a recognised industry association. Access is also given to final year students enrolled in a course that is approved by these associations.

How do you verify that I am a qualified practitioner or final year student?

Simply provide us with your membership number of a recognised industry association. Once we have confirmed your details with the association, you will have full access.

How much does it cost to use Natural Script?

Natural Script is free for practitioners (and final year students) to use. There is no sign up fee and no monthly fee.

Do I earn rebates on products ordered?

Yes. Rebates are paid monthly on all recommended products, including ready-made supplements, liquid herbs and customised compounded nutritionals.

Do I earn rebates on repeats and refills?

Yes. Rebates are paid on every order from your patients, for as long as you have approved their access to purchase. You can see all patient orders at any time. We also send you a monthly report with a summary of all purchases and applicable rebates.

Who is Natural Script?

Natural Script was developed by Diana Boot and the team at Natural Chemist. We are practitioners ourselves and we developed Natural Script to give all practitioners an easy way of managing product sales, whilst responding to patients’ preference to order online.

Our intention is to support the practitioner-client relationship by maintaining the link between you and your client, particularly when they order repeats and refills. No longer will you lose touch with your clients because they shop at their nearest discount health food store or from overseas stores.

Why should I use Natural Script rather than holding my own inventory?

Because it frees you up to focus on what you are really good at: caring for patients and helping to improve their health. You can devote more time to consulting with patients and marketing your practice.

Natural Script provides you with instant access to a full dispensary without the worry about minimum orders, freight charges, out-of-stocks, or out-of-dates. Your dispensary will always provide you with positive cash flow, with no investment required.

Natural Script gives you peace of mind knowing your patients are getting the highest quality supplements from a trusted and reliable source who will keep you informed the whole way.

Is my data safe?

Natural Script is hosted in state of the art datacentre facilities. Physical access is controlled by professional security staff utilising video surveillance, and other intrusion detection systems.

Natural Script runs completely under HTTPS, which means that your data is encrypted during transfer using a 2048-bit SSL certificate. We also use industry standard encryption algorithms for our database and file attachments.

Do you compound supplements?

Yes, we have a full nutritional dispensary. Designing your own compounded supplements is particularly useful when:

  • You can’t find the perfect ready-made product;
  • You are concerned about excipients in ready-made products;
  • The ready-made dose form isn’t suitable for your patient.
  • You want to cut down the number of tablets your patient is taking;

What are the handling & freight charges?

Delivery is free for orders over $99.
Orders under $99 incur a $7.95 fee for regular post within Australia.
Express post is $14.95 within Australia.
International freight also available.
No other handling charges are applied.

How long does it take for orders to be delivered?

Most orders are shipped within one business day, and then standard Australia Post delivery times apply.

Am I able to order herbal mixtures for myself, not a patient?

Yes